General Policies
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Emergency Closings
If the Y is forced to close due to a power failure, flooding, weather-related conditions, or other extreme situation, it will be posted on the home page of the website, the Y’s automated phone message will inform callers and an email alert will be sent.
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Snow and Storms
Night Prior to Weather Event:
- A decision will be made regarding opening safely by 8:00 pm.
- If we are not going to open on time, there will be a 2- hour delay to start.
- Monday – Friday opening is at 7:30 am instead of 5:30 am.
- Saturday 8:00 am instead of 6:00 am.
- Sunday 9:00 am instead of 7:00 am.
- If we are not going to open on time, there will be a 2- hour delay to start.
Day of Weather Event:
- Check-in at normal opening time
- Monday – Friday check-in at 5:30 am about the remainder of the day.
- Saturday check-in is at 6am
- Sunday check-in at 7am.
- If we cannot open after a two-hour delay, opening time will be 10:30 am.
- Check-in at 8:30 am to see if possible.
- All programs and practices will be canceled prior to 10:30 am.
- If we cannot open at 10:30 am, the opening time will be 2:00 pm.
- Check-in at 12:00 pm to see if possible.
- All programs and practices will be canceled prior to 2:00 pm.
- If we cannot open at 2:00 pm, the YMCA will close for the remainder of the day.
Once a decision is made regarding opening, all practices and programs will remain on the same schedule.
- Example: YMCA opens at 2:00 pm. Swim Lessons were to start at 2:00 pm. Swim lessons will be on
Note: Preschool & Afterschool
- Preschool will continue to follow Wilton Public School decisions regarding inclement weather policy.
- Afterschool will follow Wilton Public School decisions as it would be affected, otherwise it will defer to our YMCA Inclement Weather Policy
Please check the website’s home page> for updates before coming in. All information subject to change.
- A decision will be made regarding opening safely by 8:00 pm.
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1. Members must stop at the Check-in Desk when entering the building and scan their membership card.
2. Memberships are not refundable except for documented medical reasons.
3. Memberships are not transferable to another individual and your card may not be used or borrowed by another person.
4. Memberships are not transferable to other YMCAs. A letter stating you have a Y membership is available when you move or leave the Riverbrook Regional Y, but we do not guarantee another YMCA will accept a transfer.
5. Annual memberships will be active for one year from the date of annual payment. You will be sent written and/or electronic notice of your option for renewal. If renewal is not initiated, your membership will be terminated by the Y.
6. If you join as a membership type with a monthly draft (either through credit card or electronic funds transfer), it will be charged as a continuous membership plan. This membership will remain in effect for as long as you maintain current payment. If you wish to terminate your continuous membership plan in any way, you must complete a cancellation request via the Y’s designated membership termination channels. These may include:- Instant online termination through your Y account: Account Management>
- an email to membership@riverbrookymca.org
- the completion and submission of a paper copy of our Cancellation Form > Please complete and email form to: membership@riverbrookymca.org
Please be aware that cancellation done through email or the completion and submission of a paper form may take 3 days to process. Cancellation can be instant through your Y account. Memberships terminated after your monthly draft will not be refunded a pro-rate for that month. You will not be subject to additional draft’s post successful cancellation.
7. Any other type of payment arrangement must be approved through the Membership Director.
8. If you need a new membership scan card, please feel free to stop by the front desk to get a new one|
9. The Riverbrook Regional YMCA conducts regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.
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When you join or renew an active membership, you are eligible for annual guest passes to use for family and friends. (Please note: guests must be 16 + years of age to use the Fitness Center) Please pick up your guest passes at the Front Desk, they are not sent to you.
Full Family Membership: 10 guest passes
Full Adult Membership: 5 guest passes
Full Child Memberships: 7 guest passes for parent/guardian to accompany child.If you cancel your membership, your guest passes are no longer valid, even if you rejoin.
Guest passes are no longer valid 2 years after issue date.
(Silver Sneakers, Renew Active, Youth and Summer memberships do not receive guest passes.)
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The Wilton Family YMCA is a membership organization, which values personal responsibility, honesty, mutual respect and non-violence. In joining, members, non-members and guests agree to subscribe to Y policies and are expected to abide by its rules. Membership may be revoked or suspended for the following reasons:
1. If a member engages in vandalism, theft, or unnecessary physical roughness in sports and activities while at the Y.
2.Entry into or use of unauthorized / unprotected areas of the Y property or facility may result in the loss of membership privilege.
3. If a member uses obscene, threatening, or offensive language while at the Y, or act in an abusive or intimidating manner towards another member or staff person.
4. If a member is using illegal substances, smoking, vaping, Juuling or drinking alcoholic beverages in any area of the main building or on the property without written permission from the Executive Director.
5. Anyone caught using another individual’s membership card risks suspension or revocation of his or her membership.
6. Failure to abide by a staff member’s instruction or directive.
7. Failure to adhere to Child Safe Environment Guidelines (see below)
8. Riverbrook Regional YMCA conducts regular sex offender screenings on all members, participants and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation and remove visitation access.
9. Failure to adhere to Parking Lot Guidelines
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The Y is made up of people of all ages and from every walk of life working side by side to strengthen communities. Together we work to ensure everyone, regardless of age, race, gender, income, faith, sexual orientation, gender expression, cultural background, national origin and disability has the opportunity to live life to its fullest. We share the values of caring, honesty, respect and responsibility—everything we do stems from it.
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Under 12
Children under 12 must be supervised by a responsible adult at all times. We ask that children under 12 be accompanied by an adult to all programs/activities and picked up on time once the program is over.The Y reserves the right to remove unsupervised children from activity areas if they are behaving inappropriately & to refuse admission to those who are unaccompanied.Please Note: Adults accompanying children must be members or pay a daily guest fee.
Under 12
May not use lap lanes in the pool without prior permission from the Aquatic Staff.Group Fitness Classes: The age limit for group exercise is 14 years of age. A 13 years old may participate in group exercise but ONLY with a parent and with permission of the instructor.
Under 16
NEW Fitness Center Age RequirementsYOUTH AGED 14-15 are permitted in the Fitness Center after completing an orientation with a member of our Fitness Staff (by appointment).
YOUTH AGED 12-13 are permitted in the Fitness Center accompanied by a parent or guardian OR on their own after completing our Youth Strength Training course.
Please contact Rhoda Kaspareck, Director of Health Living, for more information or to set up an appointment, rkasparek@riverbrookymca.org
or call 203-762-8384 x282
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Riverbrook Regional YMCA will maintain and implement written policies and procedures to comply with the HIPAA Security and Privacy Rules and will also maintain the documentation as required under HIPAA.
• The Riverbrook Regional YMCA is a Covered Entity and its policies and procedures are designed with this role in mind.
• The Riverbrook Regional YMCA has designated Mary Ann Genuario as its HIPAA Compliance Officer.
• The Riverbrook Regional YMCA’s Compliance Officer is responsible for maintaining written or electronic copies of the Privacy policies. The Compliance Officer is also responsible for making sure that the Privacy policies are promptly revised and implemented when changes to HIPAA require such revisions.
• The Riverbrook Regional YMCA’s Compliance Officer is responsible for maintaining written or electronic copies of the Security policies. The Compliance Officer is also responsible for making sure that the Security policies are promptly revised and implemented when changes to HIPAA require such revisions.
• Whenever a Privacy or Security policy is revised, the date of revision shall be noted on the policy.
• Whenever HIPAA or the YMCA’s Privacy or Security policies require a communication to be in writing, or an action, activity, or designation to be documented, the Compliance Officer, as appropriate, shall ensure that the YMCA maintains documentation of such for a minimum of six (6) years from the date of its creation, or the date it was last in effect, whichever is later.
• Covered entities are required to make HIPAA documentation available to those persons responsible for implementing the procedures to which the documentation pertains. The YMCA can make documentation available in printed manuals and/or on Intranet websites.
• Covered entities are required to manage their HIPAA documentation so that it reflects the current status of their security plans and procedures implemented to comply with the Security Rule.
• The YMCA shall have physical resources (including plant facilities and the relevant hardware and software) adequate for accomplishing the stated mission.
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Parents and/or guardians are responsible for picking up their children on time after program classes have ended.
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Nationwide Membership enables you to visit any participating Y in the United States through membership at your “home” YMCA (your home location is the facility that enrolled you as a member and that collects your membership dues). Group Fitness classes will be offered to reciprocal visitors if there is available room capacity at the start of the class.
What You Need to Know
Valid for active, full facility YMCA members.
Nationwide member visitors must use their home Y at least 50% of the time.Program-only participants and special memberships are not eligible for Nationwide Membership.
Your Riverbrook Regional YMCA membership card will be honored at most Ys across the country. Policies vary by Y to Y, so call ahead to confirm.
Local Y Reciprocity
Please Note: Some local Y’s have restrictions at this time. Please call ahead before visiting.
*Local Y Reciprocity includes: The Westport Weston Family YMCA (The Outdoor Center is not available and only 4 visits a month are allowed – Westport Y members will not have access to the Wilton Y’s outdoor facilities as well), the New Canaan YMCA, the CT Coast Regional YMCA and the Darien YMCA (*some restrictions apply). Please note that under the New England Reciprocal Agreement we ask that you belong to the Y you use most often and limit your reciprocal visits to *8 or less a month (*Number of visits allowed subject to change).
PLEASE NOTE: Silver Sneakers and Renew Active memberships do not include reciprocal visits to other Ys
that don’t offer those programs (including above local Ys).All children under 12 must be accompanied by an adult. If the accompanying adult does not have a full membership, they must pay the daily drop in fee of $20. You must be 16 years of age to use the Fitness Center regardless of membership type. Reciprocity does not cover program classes, camp or babysitting. Guests of reciprocating Y members must pay our daily drop-in guest fee, Adults $20 & Youth $10. You must be a full Riverbrook Regional YMCA member to qualify for any discounted rates.
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All schedules are subject to change without notice. The 50M and 25Y pools, all group fitness classes, the gymnasium, pond, splash pool, etc. We will do our best to give you advanced notice but we can’t guarantee it.
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All instruction/training at the Wilton YMCA is permitted only by Wilton YMCA personnel. This includes any type of training/instruction/coaching from persons employed outside the Y for swim lessons, sports, personal training, etc. Wilton YMCA employees cannot conduct off property training without the consent of department head.
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Bathing suits and soap showers are required before entering the swimming pools. Participants with shoulder-length hair or longer are encouraged to tie their hair back. Swim caps, while not required, are recommended for those with longer hair. A lifeguard must be on duty before entry into the pools or pond is allowed. Members must follow lifeguard instructions on pool and pond use at all times. Inflatables, noodles, kickboards & beach toys are not permitted for recreational swim. Anyone wearing a flotation device, approved by aquatics staff, must be accompanied in the water, by a parent or guardian. Jumping or diving off the blocks is prohibited during recreational swim. Children in strollers are not permitted on pool decks without adult supervision at all times. All private lessons must be set up through the aquatic office. All instructors must be currently employed by the Riverbrook Regional Y Aquatic Department. It is not permitted for members to bring independent swim instructors/lifeguards to provide instruction during any open pool time. Children under 12 may not use lap lanes in the pools without prior permission from the Aquatic Staff. Lap swimmers must circle swim. Long breath holding and swimming under the bulkhead are prohibited.
DO NOT ENTER AQUATIC AREAS UNLESS AUTHORIZED STAFF IS PRESENT. Failure to comply may result in loss of membership privilege.
Indoor/Outdoor Aquatic Weather / Storm Policy
WIND POLICY FOR OUTDOOR AREAS:
This policy aims to ensure the safety, functionality, and preservation of the outdoor pond area during periods of strong winds or adverse weather conditions.Wind Thresholds and Actions:
• Mild Winds (0-15 mph): Normal operations may continue. Visitors should be mindful of potential breezes affecting loose objects.
• Moderate Winds (16-30 mph): Any temporary structures (e.g., umbrellas, tents) must be secured or removed. Pond maintenance personnel should inspect for debris accumulation.
• Strong Winds (31-45 mph): All unsecured objects must be removed. Visitors should exercise caution. Maintenance teams should assess the pond and surrounding area for potential damage.
• Severe Winds (46+ mph or official wind advisories issued): The pond area will be closed to the public. All maintenance activities will cease until conditions improve. Emergency inspections are required post-event.INCLEMENT WEATHER POOL CLOSURE POLICY
Visibility Due to Heavy Rain:
For the safety of all members and guests, the Wilton Y will temporarily close its pool during periods of heavy rain when visibility is compromised.
Specifically, if rain conditions prevent our lifeguards from being able to clearly see the bottom of the pool, the facility will suspend pool operations until visibility is fully restored.This policy is in place to ensure our lifeguards can respond immediately and effectively in the event of an emergency. Pool access will resume as
soon as the rain subsides and safe visibility levels return.THUNDER AND LIGHTNING POLICIES FOR AQUATIC AREAS:
1. Immediate Closure Upon Thunder or Lightning – All outdoor aquatic areas will be cleared and closed immediately upon the first sound of thunder or sighting of lightning. This is a mandatory precaution to protect the safety of all patrons and staff.
2. 30-Minute Rule – The aquatic area will remain closed for a minimum of 30 minutes after the last observed lightning or sound of thunder. Each occurrence resets the 30-minute timer.
3. Safe Shelter Requirements – During closures, patrons must move to a safe, enclosed shelter such as the main facility building or their personal vehicles. Shelters like pool pavilions or open gazebos do not provide adequate protection.
4. Resuming Activities – Aquatic activities will resume only when staff have confirmed that the 30-minute safety window has passed without any additional thunder or lightning.
5. Communication and Enforcement- Staff will communicate closures promptly and clearly. Reentry into the pool area during an active closure is strictly prohibited and may result in removal from the facility.POND CLOSURE POLICY:
To ensure the health and safety of all swimmers, we test the pond water every week for bacteria and other contaminants. These routine tests help us monitor water quality and determine if it’s safe for recreational use.
If test results indicate bacteria levels above the acceptable threshold, we are required to temporarily close the pond. This step is taken out of an abundance of caution to protect everyone from potential illness or infection.We understand that closures can be disappointing, especially on warm summer days, but the safety of our members and guests is always our top priority. The pond will reopen as soon as the water quality returns to a safe level.
Pool / Pond Closings
Call before coming to be sure the pools are open. When the 25 or 50M pools are closed for special events such as swim meets, signs will be posted in the building a week prior to notify members. Other sudden unanticipated closings due to mechanical problems, children vomiting or defecating in the water, etc. will be posted on the front door, website and communicated by phone to class participants as soon as possible.
To minimize the number of pool closings due to children vomiting or defecating in the water, we ask parents to observe the following rules:
1. Do NOT feed your child before swimming.
2. Do NOT bring your child swimming if they have a cold, congestion, upset stomach, or digestive problems.
3. Be sure your child goes to the bathroom right before swimming.
4. Ask your child if they feel well before going in the pool.
5. While swimming ask your child periodically if they need to use the bathroom.
6. Watch the amount of water your child swallows when in the pool.If your child vomits or defecates in the pool the following action will be taken:
First offense – a $75 fine will be assessed to compensate for loss of services and cost incurred.
Second offense – a $250 fine will be assessed.
Third offense – a $500 fine will be assessed and you will be suspended from using the pool for 30 days.Swim School Policies and Procedures
- Items for class: bathing suit, towel, flip flops, goggles ( only if you would like, please no goggles with nose pieces)
- When dropping your swimmer off, please sit to watch on the bleachers or on the deep end of the pool. No parents/guardians will be allowed to sit where classes begin.
- Make sure you/your swimmer wear an appropriate bathing suit. If you/your child would like to wear a shirt, no problem, please make sure it is a swim shirt and not a cotton shirt. Cotton shirts are dangerous to swim in and weigh a swimmer down, if your swimmer attends class with a cotton shirt on we will ask that it is removed for their safety.
- For those with hair longer than ear length please make sure to have it tied back.
- Please allow the instructor to teach, if we are having any issues we will be sure to call you over and ask for assistance. With new swimmers at any age, it does sometimes take a class or two to get comfortable in a new environment and/or new people.
- 1 make up with prior written (email) missed notification will be allowed per session. If the swimmer misses multiple sessions, they will be able to make up 1 for the session. If the YMCA needs to cancel due to a closure, a make up or a credit on the session will be offered.
- No credit or refund will be given after the second class of the session, for those that cancel.
- All of our instructors will have face shields on for your swimmer and our protection. If you are sitting on pool deck, please make sure to sit socially distanced. For those unvaccinated as well as under the age of 5 years old please make sure to wear your mask at all times.
SWIM BAND POLICY> See tab below
Splash Pad
Water shoes must be worn at all times. Swim diapers are also necessary if a child is not potty trained.Dock Test at the Pond
Any child under the age of 18, must complete the YMCA swim skills assessment and will be assigned a green, yellow or red swim band prior to swimming in the pools & pond. Dock Tests at the Pond are also required during the summer months. Please see below for more information on the Swim Band Policy.
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The Riverbrook Regional YMCA is committed to providing a safe and enjoyable pool experience for all. Any child under the age of 18, must complete the YMCA swim skills assessment (swim team and swim lessons have completed this assessment regularly) and will be assigned a green, yellow or red swim band prior to swimming in the pool. These bands assist our certified lifeguards in keeping our swimmers safe.
GREEN BAND
A green band allows swimmers to use entire area of the pool.
To receive a green band, swimmers must demonstrate the following skills:
– Jump in deep water and return to the surface.
– Swim the length of the pool, turn around and swim back unassisted with either front crawl or breaststroke.
– Float on back for 30 seconds and regain vertical position on their own.
– Tread water for one minute with ears and face above water at all times.
– Exit the pool without assistance.
– Green banded swimmers under the age of 12 must have adult supervision in the pool or on the pool deck at all times.YELLOW BAND
A yellow band determines that the swimmer is shallow water competent (no PFD) and allows swimmers to swim in the shallow areas up to arm pit deep or less.
To receive a Yellow Band, swimmers must demonstrate the following skills:
– Float on back for 30 seconds and regain vertical position on their own.
– Swim half the length of the pool, turn around and swim back on stomach unassisted.
– Yellow banded swimmers under the age of 12 must have adult supervision in the pool or on the pool deck at all times.RED BAND
Children who can walk but cannot demonstrate the required skills or do not wish to participate in the assessment will be classified as inexperienced and will be given a red swim. Swimmers that do not pass the yellow or green band testing or those that decline to take it will be considered Red Band or inexperienced swimmers.
Red Banded swimmers will:
– Only be allowed in the shallow area of the pool.
– Require active adult supervision within arm’s length.
– MUST be in a Coast Guard Approved flotation device (PFD).GENERAL INFORMATION
• All swim tests will need to be retaken once a year, (if on swim teams or swim lessons, it is automatically updated).
• Aquatic Staff has the option to require a retest if they feel it is necessary.
• The Y provides Coast Guard Approved flotation devices.What is considered safe adult supervision?
• Age 16 or older.
• Actively watching swimmers in the water within arm’s length.
• Supervise no more than three inexperienced, red banded swimmers at one time.
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FAQs Child Programming
Registration
Q: Why is there a registration fee?
A: $10 registration fee required to enroll. This fee helps cover program materials and administrative costs. Payment must be submitted at the time of registration to secure your spot.Q: Do I need to register before attending a class?
A: Yes. All participants must be registered before attending any class.Q: How are participants placed in classes?
A: Class placement is determined by age, skill level, and instructor evaluation when applicable.Q: When is payment due?
A: Each month on the 1st of the month, payments will be charged to your payment of choice.Q: Is there a registration fee?
A: Yes. A non-refundable registration fee of $10 is required at enrollment unless otherwise specified.Q: If I am registering my child or children for multiple programs, do I have to pay the registration fee more than once?
A: Yes, each class requires its own registration fee for each child and each session.Q. If I drop a month of the session and then add it back do I need to pay for an additional registration fee?
A: No, the registration fee is only to be paid once per child per program and session. If you do a duplicate registration for the same child, program, and session, please reach out to the director of that program for a refund of the duplicate registration fee.Waitlists
Q: If a class I want to register for is full, what should I do?
A: We encourage you to continue to register for the class which will put you on the waitlist for that program. If/when space becomes available, you will be contacted about joining the class.Q: How much movement will there be from the waitlist (How likely are we to get into the class)?
A: We cannot make any guarantees about if/when space will become available, but we will do our best to get as many people off the waitlist as we can. Since we are allowing people to drop a month, we will try to fill that spot from someone off of the waitlist whenever possible.Q: Should we be calling and emailing to check about availability?
A: No need, you will be contacted by a member of our team!Attendance & Make-Up Classes
Q: What happens if my child misses a class?
A: Regular attendance is encouraged to support participant progress and group consistency. Missed classes are not eligible for refunds or make ups.Q: Can I schedule a make-up class if I miss a session?
A: No. Missed classes, including no-shows and same-day cancellations, are not eligible for make-up classes.Q: What if the YMCA cancels a class?
A: If the YMCA cancels a class, a make-up option will be offered whenever possible. The days and times will be determined by the YMCA.Q: What if I cannot attend the make-up class offered by the YMCA?
A: If a make-up class is offered and you are unable to attend, no reimbursement, refund, credit, or alternative make-up will be provided.Punctuality (Late Arrival & Pick-Up)
Q: What time should participants arrive?
A: Participants should arrive on time and be ready to begin at their scheduled class time.Q: Can a participant join a class if they arrive late?
A: Late arrivals may miss important instruction and warm-up activities. Participants arriving more than 10 minutes late may not be permitted to join the class if it disrupts instruction or impacts safety.Q: Will class be extended if a participant arrives late?
A: No. Classes end at their scheduled time regardless of arrival time.Q: What are the pick-up expectations?
A: Parents and guardians are expected to pick up participants promptly at the end of each class.Behavior & Conduct
Q: What behavior is expected during classes?
A: Participants are expected to: – – – Follow instructor directions, Treat staff and peers with respect, Help maintain a safe and positive learning environmentQ: What happens if a participant behaves inappropriately?
A: Depending on the situation, consequences may include: – – – A verbal warning, Removal from the class session, Dismissal from the program without a refund if inappropriate behavior continues.Parent/Guardian Responsibilities
Q: Do parents or guardians need to stay during class?
A: Parents/guardians may be required to remain on-site or be readily accessible, depending on the program.Q: Can parents observe classes?
A: Yes. Observation is encouraged in designated areas; however, interruptions to instruction should be avoided.Q: When should I share medical information or special needs?
A: Please communicate any participant needs, concerns, allergies, injuries, or medical conditions before the start of class.Health & Safety
Q: Should participants attend class if they are sick?
A: No. Participants should not attend if they are ill or have a contagious condition.Q: What should I do if a participant has an injury or medical concern?
A: Inform the instructor/director before class begins.Q: Is special attire or equipment required?
A: Participants must wear proper attire and bring any required equipment for their specific program.Q: Can participation be restricted for safety reasons?
A: Yes. Staff reserve the right to restrict participation if a safety concern exists.Weather & Cancellations
Q: Can classes be canceled due to weather?
A: Yes. Indoor and outdoor classes may be canceled due to inclement weather or unsafe conditions.Q: How will I know if a class is canceled?
A: Families will be notified as early as possible via email.Q: What happens if a class is canceled by the program?
A: A make-up class or program credit will be provided when applicable.Refunds & Withdrawals
Q: Are refunds available for missed classes?
A: No. Refunds are not provided for missed classes.Q: How do I withdraw from a program?
A: Withdrawal requests must be submitted in writing during the month prior to the month you intend to withdraw.Q: Are approved refunds or credits subject to fees?
A: No. Approved refunds or credits are not subject to administrative fees.Q: Can I receive a refund for the current month of classes?
A: No. Refunds are not issued for the current month of program classes.Program Changes
Q: Can program schedules change?
A: Yes. The program reserves the right to adjust schedules as needed.Q: Can instructors change during a session?
A: Yes. Instructor assignments may change when necessary.Q: Can classes be combined or canceled?
A: Yes. Classes may be combined or canceled due to low enrollment.Q: How will families be notified of program changes?
A: Whenever possible, changes will be communicated in advance.
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Absences
Make-ups or credits will not be given for missed fitness classes. If the Y cancels a class a make-up or credit will be given. All credits will be valid for one year.Personal Training Policy
Personal training must be paid for in advance at the front desk. Personal training appointments must be cancelled 12 hours in advance, or client will be charged for the session.
Personal training at the Wilton YMCA is permitted only by Wilton YMCA personal trainers. This also includes any type of training/instruction from persons employed outside the Y for swim lessons, sports or any type of training.
Personal training sessions are non-refundable.
Attire
Sneakers must be worn in the Fitness Center, gymnasium, weight rooms, exercise areas and on the paddle courts. No street shoes, boots, or sandals are allowed in workout areas. Appropriate clean and presentable workout apparel for both men and women is expected. Shirts must be worn in the gymnasium. Any unsatisfactory hygiene condition will be addressed by management and corrective action may be required.
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All Y credits are valid for one year.
Cancellation and Refund Policies
Please contact the Program Director of your class regarding cancellations or refunds:
Fitness: Rhoda Kasparek, rkasparek@riverbrookymca.org
Aquatics: Liam Colleran, lcolleran@riverbrookymca.org
Sports & Special Needs: Eric Lindahl, elindahl@riverbrookymca.org
Gymnastics: Victoria Bronson, vbronson@riverbrookymca.org
Camp: Mike Kazlauskas, mkazlauskas@riverbrookymca.org
Preschool: Kimberly Fejes, kfejes@riverbrookymca.org
Archery: Zack Block, zblock@riverbrookymca.org
Wahoos: JoAnn McCaffrey, jmccaffrey@riverbrookymca.orgFor Lifeguarding: Please click here: Lifeguarding
Personal Training
• There are additional fees to participate.
• Personal training must be paid for in advance at the front desk.
• Personal training appointments must be cancelled 12 hours in advance, or client will be charged for the session.
• Personal training at the Riverbrook Regional YMCA is permitted only by Riverbrook Regional YMCA personal trainers.
• Personal training sessions are non-refundable.
• Personal training sessions expire one year after purchase.
• Make-ups and/or credits cannot be given for absences.
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Please be advised: There is a new drop off zone for picking up and dropping off children. Please do not sit and wait in this area. Please park your car and walk into the Y to pick up children under 12 years of age. We thank you in advance for your attention to this important safety issue.
Please drive slowly through the parking lot always being aware of children.
Please do not talk on cell phones or texted while driving through the parking lot.
Please only park in allotted spaces and in between the yellow lines.
Please only use the handicapped spaces if you have a handicapped tag.
Speed Limit is 5mph, this allows you to react to cars backing out, people walking in between cars, etc.
Please come to a COMPLETE Stop at all Stop Signs
Traveling slow through crosswalks is required. Little ones may dart across them so always be aware
Follow directional arrows and “one way” signsParking Lot Security
Please make sure all valuable items are taken with you, locked in a compartment or out of sight. This includes purses, wallets, phones, laptops, earbuds, chargers, shopping bags, briefcases, gifts, credit cards and cash.
Always close windows (including sunroof) and lock your doors
Do not leave your keys in the car
Mini lockers are available in the Fitness Center to store small items. Combination locks are available to purchase at the front desk.
Parking While on Premises Only
Parking in the facility’s lot is permitted only while you are actively inside the building using its services. Vehicles left on the premises for any other purpose may be subject to towing at the owner’s expense.Electric Vehicle Charging
There are two parking spots available for charging electric vehicles. Please only park in these designated spots when your EV needs charging. Charging is allowed for up to 3 hours. After that, please move your car.
The EV spots are only to be used by EVs when they are in need of charging. If you do not have an EV, please do not park in these spots.
Here is a link with information on purchasing a charge through the app LOOP: https://wiltonymca.org/loop-car-charger/
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Dogs are prohibited on the Wilton Family YMCA property unless enrolled in a pre-approved dog obedience program or are a *service dog.
* A service dog is any type of assistance dog specifically trained to help people who have disabilities, such as visual impairment, hearing impairments, mental disorders (such as post traumatic stress disorder), seizures, mobility impairment, and diabetes.
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No smoking, vaping, Juuling or use of any illegal substances anywhere on the property. The use of alcohol is not permitted on the Y property without written permission from the Executive Director and appropriate permits.
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For sanitary reasons, articles found in the building can be kept in the Lost and Found for a short time. The Lost and Found cabinets are located on the 50M pool deck, 25Y pool deck, Gymnasium, Fitness Center and Front Desk. Please check promptly if you have lost something as unclaimed items are cleaned out regularly. The Y is not responsible for lost items or for the contents left in lockers overnight. Valuables should be locked in the mini lockers located in the fitness center and Athletic Training Center. Found items of great value (wallet, jewelry, cell phones) may be brought to the front desk and secured.
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Riverbrook Regional YMCA
Locker Room and Restroom POLICYThe YMCA is founded upon and committed to diversity and inclusion. The Riverbrook Regional Y values diversity and is committed to maintaining an inclusive environment of respect and trust. The Y is committed to maintaining an environment free from any form of discrimination or harassment.
For this reason, the Riverbrook Regional YMCA will not discriminate based on gender identity or expression, including the use of bathrooms and locker rooms. YMCA patrons and employees shall have access to the bathroom and locker room corresponding to their gender identity or expression. Any employee or patron who has a need or desire for increased privacy, for whatever reason, may use a single stall bathroom, or changing stalls that are available in the lockers. The YMCA is committed to adapting its policies as it continues to provide diverse and inclusive environments for its employees and patrons. All employees and patrons have a right to safe and appropriate bathroom or locker room facilities, including the right to use a restroom or locker room that corresponds to the employee’s/patron’s gender identity or expression.
Lockers in the men and women’s locker rooms are for day use only while members are using the facility. We encourage you to use a padlock to secure your belongings. If you are carrying something of real value please lock it in the mini-lockers available in the Fitness Center and Athletic Training Center, as the Y cannot be responsible for stolen items. The mini lockers are available to lock up small items such as cell phones and wallets. Due to the limited number of lockers, we are unable to assign individual lockers to members on a permanent basis, and belongings may not be left overnight. The Y reserves the right to cut off padlocks left on lockers for an extended period of time. Cell phones are not permitted in any of the locker rooms at anytime.
We ask that members exit the locker rooms and Y within a 1/2 hour of closing time.
3 NEW ~ UNIVERSAL / FAMILY / SPECIAL NEEDS / PRIVATE LOCKER ROOMS
Located behind the 25Y Pool Locker Rooms.
3 large, private locker rooms equipped with a shower, sink, toilet and plenty of changing room. (All ADA accessible).
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3 ~ UNIVERSAL / FAMILY / SPECIAL NEEDS / PRIVATE LOCKER ROOMS
Located behind the 25Y Pool Locker Rooms.
3 large, private locker rooms equipped with a shower, sink, toilet and plenty of changing room. (All ADA accessible).
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Connecticut General Statute’s 46a-64 allows mothers to breastfeed their babies in places of public accommodation. The law is enforced by the CT Commission on Human Rights and Opportunities (CHRO). Mothers do not have to go to a special location or into the restroom to nurse their child, nor cover the baby with a towel or blanket.
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The Riverbrook Regional YMCA owns and operates video surveillance cameras on the premises of the Wilton Family YMCA.
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The Riverbrook Regional Y does not provide accident insurance for injuries sustained during YMCA activities. Members participate in programs and use the facilities at their own risk.