YMCA Privacy Policy

Effective Date: 07/28/2025

The Riverbrook Regional YMCA is committed to protecting the privacy and personal information of our members, program participants, donors, and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online. 

1. Information We Collect
   When you visit our website or use our services, we may collect the following types of information:

• Personal Information: Name, address, phone number, email, date of birth, and other details you voluntarily provide through forms, program registrations, donations, surveys, or email communications.
• Payment Information: If you register for programs or make donations, your payment information is collected securely via third-party payment processors.

• Collection of Sensitive Information
  Where necessary, The Y may collect certain sensitive information from you, including health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings, or other health service events that we may provide from time to time. 
  
  Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.

• Automatically Collected Data: We use cookies and other tracking tools to collect non-personal information such as IP address, browser type, and browsing behavior to improve website functionality.

2. How We Use Your Information
   We use your information to:

• Register you for programs and process transactions
• Communicate about events, updates, or services
• Respond to inquiries and provide support
• Improve website content and user experience
• Comply with legal obligations

We do not sell, rent, or trade your personal information to outside parties. 

3. Data Protection
   We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission or storage is 100% secure. 

4. Third-Party Services
   We may use trusted third-party services (e.g., donation platforms, registration systems, analytics providers) that process your information solely for YMCA-related purposes. These services are required to protect your data according to applicable privacy laws. 

5. Your Choices
   You can update or request deletion of your personal information by contacting us at 203-762-8384 ext. 211. You may also opt out of marketing emails using the unsubscribe link in those emails. 

6. Children’s Privacy
   We do not knowingly collect personal information from children under 13 without parental consent. If we learn we have collected such information, we will delete it promptly. 

7. Changes to This Policy
   We may update this Privacy Policy as needed. Any significant changes will be posted on this page with an updated effective date. 

8. Contact Us
   If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Samantha Lusher
Chief Operating Officer – Riverbrook Regional YMCA
404 Danbury Road, Wilton CT 06897
203-762-8384 x211
slusher@riverbrookymca.org